This notice is intended for only those members who had their Health Insurance through the Empire Plan and Express Script managing their prescription plan.
Express Scripts, Inc. (ESI) Security Breach
ESI recently notified Empire Plan enrollees of an incident that resulted in unauthorized access to Empire Plan enrollee information including name, social security number, date of birth and possibly prescription information for the time period ESI managed the Empire Plan Prescription Drug program from 1999 through 2005. ESI is unaware at this time of any actual misuse of Empire Plan information, and is continuing to work with the FBI to investigate. ESI has set up a website, www.esisupports.com, which contains helpful information and resources for affected Empire Plan enrollees. ESI has contracted with Kroll Inc., the worlds leading risk-consulting company, to provide expert assistance to members who believe their data may have been misused because of this incident. If an enrollee does experience identity theft resulting from this incident, he or she will be assigned a licensed investigator at Kroll who will work to validate and address all concerns. ESI will provide identity restoration services from Kroll for all legitimate and approved cases of identity theft caused by this incident. If you received a letter from ESI advising you of the security breach, and you have concerns about your personal information, you may contact Kroll, at no charge to you, at 866-795-9350, Monday through Friday between the hours of 8:00 a.m. to 5:00 p.m. (Central Time), to discuss your concerns with a U.S.-based customer care representative specially trained in handling privacy breach events, fraud, and identity theft issues.
Info Passed On By Jim Stolis 9/23

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